Have you ever wondered why some customers never come back after their first purchase? The answer is often surprisingly simple — they heard nothing from you. No order confirmation, no shipping update, no delivery notice. From a customer's perspective, that silence is unsettling.
And here's the thing: email alone no longer fixes it. SMS open rates consistently exceed 90%, compared to 20–30% for email, and customers read text messages within minutes. Fewer anxious support calls, higher satisfaction, more repeat purchases. In a world where shoppers expect immediate updates, SMS is no longer a bonus — it's an expectation.
At TranSoftGroup, we built a solution: GMS Messaging Integration — a free Magento 2 module that fully automates SMS communication with your customers throughout the entire order lifecycle.
What is GMS Messaging Integration?
GMS Messaging Integration is a Magento 2 / Adobe Commerce extension that connects your store to the gms.net SMS platform, sending real-time text notifications to customers at every key moment: from payment confirmation to shipment and delivery. It is available for free on the Adobe Commerce Marketplace.
Key Benefits for Your Business
• Customers stay informed at every step. Over 10 notification types cover the entire order journey — from placement to refunds.
• Global SMS delivery. Reach customers worldwide through a secure, authenticated SMS API.
• High performance, zero slowdown. Messages are processed asynchronously in the background — your storefront stays fast even during peak traffic.
• Custom message templates. Write your own SMS text for each event and use dynamic variables: customer name, order number, tracking link, and more.
• Multi-store & multi-language support. Configure separate templates and sender settings for each store view and language — perfect for international merchants.
• Selective event triggers. Choose exactly which order statuses trigger an SMS and avoid notification fatigue by disabling the ones that don't matter to your customers.
• SMS password recovery. Let customers recover their account via a secure SMS code — a fast, friction-free alternative to email reset flows.
Full Notification Coverage
Configure SMS alerts for any of the following order events:
• Order placed
• Order confirmed
• Invoice generated
• Order shipped
• Shipment tracking updated
• Order delivered
• Order cancelled
• Credit memo issued
• Password reset request
Is It Really Free?
Yes. The GMS Messaging Integration module is completely free of charge. You only pay for the SMS traffic according to the gms.net pricing. No subscription fees, no hidden costs for the module itself.
Get It Now
The module is available for free on Adobe Commerce Marketplace. Full documentation and details:
Have questions or need help with integration?